Technical Support Engineer

Technical Support Engineer

Full Time Al-Othman Holding
  • Khobar, Saudi Arabia View on Map
  • Post Date : March 3, 2021
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Job Detail

  • Company System of Strategic Business Solutions (SSBS)
  • Department IT
  • Career Level Entry
  • Required Years of Experience 2
  • Required Education Bachelors
  • Desired Nationality Saudi
  • Visa Requirements Citizen
  • Preferred Language(s) ArabicEnglish

Job Description

-Manage PC setup and deployment for new employees using standard hardware, images and software.

-Troubleshoot and resolve computer related issues when contacted by Clients by providing both on-site and remote support.

-Perform timely workstation hardware and software upgrades as required.

-Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.

-Engineer, test, install solutions to problems and defines areas for improvement as needed

-Supervising the administration of systems and workstations related network to ensure availability of services to authorized users.

-Quickly responds to incidents and requests within SSBS ticketing system, providing resolution within a complex, fast-paced business environment

-Be a technical point of contact when it comes to testing, planning and rolling out new features and updates .

-Provide documentation and knowledge transfer to clients and team members .

-Perform other job-related duties as assigned .